Enterprise Plan Features
- Unlimited number of end-users
- Self-service Portal
- Incident Management
- Calendar
- Notification
- Inbox
- Instant message (IM)
- Customer Satisfaction Survey
- Knowledge Management
- Service Level Management
- FAQ
- Analytics Report
- Custom Field
- Custom Dashboard
- Problem Management
- Audit Log
- Auto Close Ticket (Incident)
- SLA Business Hours
- Software License Management
- Contract Management
- CI/Asset Management
- CI/Asset Management (Additional license)
- CI Diagram